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Refund Policy

Refund Policy

At MobiASO.com, we are committed to providing you with top-notch digital services. If for any reason you are not entirely satisfied with your purchase, we're here to help with our straightforward refund policy.

Refund Eligibility

To be eligible for a refund, please ensure that:

  1. You have requested the refund within 14 days of the purchase date.
  2. You have not used the digital service beyond a reasonable demonstration of its functionality.
  3. Your reason for the refund falls within the scope of our refund policy (outlined below).

Refund Process

To request a refund, please follow these steps:

  1. Contact our customer support team at info@mobiaso.com within 14 days of your purchase, providing your order number and reason for the refund.
  2. Our team will review your request and may ask for additional information if needed.
  3. If your refund request is approved, we will process the refund within 7 business days.
  4. Refunds will be issued to the original payment method used for the purchase.

Refund Policy

We offer refunds in the following circumstances:

  1. Service Unavailability: If the digital service becomes permanently unavailable due to technical issues or other reasons beyond your control.
  2. Service Not as Described: If the digital service does not match the description provided on our website.
  3. Technical Issues: If you encounter technical issues that prevent you from accessing or using the digital service, and our support team is unable to resolve them within a reasonable timeframe.

Non-Refundable Items

Please note that the following items are not eligible for refunds:

  1. Subscription Renewals: Renewal payments for subscription-based services are non-refundable once processed.
  2. Customized Services: Services that have been customized or personalized according to your specifications are non-refundable.
  3. Digital Downloads: Once a digital download has been accessed or downloaded, it is non-refundable.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at info@mobiaso.com.

Changes to this Policy

MobiASO.com reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Last updated: April 21, 2024